A
QBAG Travel Pouch Nomi But Could be better
Very good coverage. Not dry, not cakey and lasts 4-6 hours. Suits our Mauritian mix complexion. It is transferrable but washes out easily with soap and water.
Shipping policy
Quadis Ltd ("we" and "us") is the operator of www.quadis.mu ("Website"). By placing an order through this Website you agree to the terms below. These are provided so that both parties are aware of and agree upon this arrangement, and to set clear expectations of our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website, but occasionally there may be a discrepancy and we will not be able to fulfil every item at the time of purchase. In that case we will fulfil the available products and contact you to ask whether you would prefer to wait for the backordered item to be restocked, or for us to process a refund.
2. Shipping costs
Delivery charges updated — 18 August 2026. Mauritius Post has increased its postage rates and fuel costs have risen, so some of our delivery charges have changed. Standard Mauritius Post is unchanged, and Click & Collect remains free at all of our shops.
Shipping is calculated at checkout based on the value of your order and the delivery option you choose. The amount shown at checkout is the final shipping cost.
2.1 Orders over Rs 2,000
- Free home or office delivery (except during certain sales events)
- Free Click & Collect at any Quadis shop
- Free delivery by Mauritius Post
2.2 Orders from Rs 1,000 to Rs 1,999
- Home or office delivery: Rs 200
- Free Click & Collect at any Quadis shop
- Free delivery by Mauritius Post (standard)
- Express post: free from Rs 1,500, otherwise Rs 135
2.3 Orders under Rs 1,000
- Home or office delivery: Rs 200
- Free Click & Collect at any Quadis shop
- Mauritius Post: Rs 85 standard, Rs 135 express
2.4 Click & Collect locations
Collect free of charge from any of our shops:
- Quadis, Tribeca Mall
- Quadis, Flacq Cœur de Ville
- Quadis, Port Louis Victoria Terminal
- Quadis, Riche Terre Mall
- Quadis, Bo'Valon Mall, Mahébourg
We will notify you as soon as your order is ready to collect. Please bring your order confirmation.
2.5 Rodrigues
- By air: Rs 184 per 500g — free from Rs 1,800
- By sea: Rs 64 per kg — free from Rs 1,000
3. Returns and refunds
Returns, exchanges and refunds are covered by our Refund policy.
4. Delivery terms
4.1 Transit time within Mauritius
Orders are generally delivered within 48 hours, excluding Sundays and public holidays. Our warehouse operates Monday to Friday during standard business hours and on Saturday mornings, and is closed on public holidays. Where a delay is unavoidable, we take steps to keep it to a minimum.
4.2 Change of delivery address
We can change your delivery address at any time before the order has been dispatched. Please contact us as soon as possible.
4.3 P.O. Box addresses
Quadis Ltd does not deliver to P.O. Box addresses.
4.4 Items out of stock
If an item is out of stock, we will cancel and refund that item and dispatch the rest of your order.
4.5 Delivery time exceeded
If your delivery takes longer than expected, please contact us so that we can investigate. Where Mauritius Post has been selected, please allow up to 10 days before contacting us.
5. Tracking notifications
Where Mauritius Post is used, you will receive a tracking receipt on dispatch as proof of shipping. Queries can be made directly to Mauritius Post by calling the General Post Office, Port Louis, on 208 2851 and quoting your tracking number.
6. Parcels damaged in transit
If your parcel arrives damaged, please contact us at info@quadis.mu or on WhatsApp +230 5423 7974 so that we can put it right.
7. Duties and taxes
Sales tax is already included in the prices shown on the website.
8. Cancellations
If you change your mind before receiving your order, we can accept a cancellation at any time before dispatch. If your order has already been dispatched, please refer to our Refund policy.
9. Parcels lost in transit
We will process a refund or replacement once Mauritius Post has completed its investigation and deemed the parcel lost.
10. Customer service
For any question about your delivery, email info@quadis.mu or WhatsApp / call +230 5423 7974.